Troubleshoot infrastructure or system issue also create incident report and follow-up by coordinating with Support Team.
Responsible for implementing and supporting in house software application.
Able to design system IT infrastructure
Implement and complete actions in system specifications, technical and requirements and other disciplines
Create and maintain programmatic and technical documentation to insure efficient execution
Support in-house application and system, FortiGate and CISCO
Support database programming application (SQL)
Support Microsoft tool and platform
Support Telephone PABX and VOIP