If there is objective evidence that the insurance receivable is impaired, the Group and
Company reduces the carrying amount of the insurance receivable accordingly and
recognises that impairment loss in the income statement. The Group and Company
gathers the objective evidence that an insurance receivable is impaired using the same
process adopted for financial assets carried at amortised cost. The impairment loss is
calculated under the same method used for these financial assets. These processes are
described in Note 2(h) to the financial statements.