Information collected for each individual included identification card number, loan and repayment history, and non-banking data, such as criminal record and utility payment history. To obtain the required information, Mr. Dai and his CISB staff coordinated with their government counterparts to secure identification through the Ministry of Public Security Bureau. Other ministries and public bodies were also involved, such as the Telecommunications Department, the Social Security Department, and the State Administration of Quarantine Inspection. Data quality and completeness naturally varied from place to place. Major city centers, for example, possessed better information on consumers than smaller towns.