- 2 years experience in a Chief or Senior Concierge role in an international hotel of more than 350 rooms
- Previous experience in staff training and the preparation of training plans
- Excellent knowledge of local and regional attractions
- Strong guest contact and leadership skills
- Ability to manage service levels in periods of unexpected high demand
- Excellent written and spoken English
- Familiarity with Microsoft Word, Excel and Outlook
- Previous experience with Fidelio 7.12/7.13/7.14 will be an advantage
- Excellent grooming and a positive attitude
- The ability to work autonomously