The importance of the issue studied in this paper goes beyond the fact that the explicit evaluations of dissatisfaction provide complementary information on the experience at the destination. The analyses performed show that the statements of dissatisfaction have an obvious bearing on both the tourist’s degree of overall satisfaction and his/her intention to return to the destination. Overlooking such effects could mean giving up the opportunity to correct the negative aspects of the holiday experience. In this respect, the results obtained in the study on the intention to return are highly illustrative. The estimated model reveals that the negative situations stemming from aspects tied to overdevelopment, overcrowded tourism and the environmental deterioration of the destination are highly important in explaining the tourist’s intention not to return. We must point out that evaluations of dissatisfaction have a greater bearing on the intention to return than on overall satisfaction. In the case of the latter variable, the dimensions of dissatisfaction are significant, although their influence is not as strong as those of satisfaction. Initially, this result leads to the conclusion that negative experiences at the destination may not determine the final evaluation of satisfaction, yet they nevertheless make the destination less attractive, and thus reduce the probability of return. This result might be due to the tendency to rate holidays satisfactorily, given the personal and emotional involvement inherent in the experience and their associated cost. Yet there is no such reinforcement when stating the intention to return. This matter is important in evaluating the holiday experiences of tourists and ought to be explored in greater detail in future studies.