Human resources departments typically include include individuals with a wide variety and range of knowledge, skills, and abilities who are expected to perform job activities in manner that contributes to the attainment of organizational goals. How effectively employees contribute to the organization depends in large part upon the quality of the HR program (including staffing, training, and compensation) as well as the ability and willingness of management-from the CEO to first-line supervisors—to create an environment that fosters the effective use of human resources.