I recently stayed at the Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok. I accidentally left my camera in a taxi and had a bad experience with the driver. I would like to make particular mention to Chief Concierge and Security Manager Tawee and Navee for their help in following up retrieve my camera from the taxi company. My camera is now safely back in my hands and I will be sure to thank them in person the next time I stay at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok.
They showed a genuine care for the guests. This level of service is what bring guests back and turns a regular guest into a loyal visitor.
Thank you very much,