K. Daniel spoke to me today that sometimes UPC PC installed the product for customers but they did not complete our internal process (it usually happened when UPC PC has stock)
In that cases, sales admin and financial team got no clue when CRC is asking us for invoice information. So we need to define the SOP to make sure UPC PC will complete all the internal process before the installation.
On the other hand, I found the attachment from CRC K Mui has no summary but just more than 300 sales records in Oct.,
I don't expect you to go through line by line, but only those sales from UPC.
Please ask all the supervisors look into the file of their responsible UPC area and double check with their PC see if any internal process has not been completed.
And feedback to me by the end of week. Thank you!