Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to HOTEL personnel or departments.
Takes and distributes messages for guests, provides information on guest services, and answers inquires about public HOTEL events. Provides a paging service for hotel guests and employees. Process guest wake-up calls.
Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to HOTEL personnel or departments.Takes and distributes messages for guests, provides information on guest services, and answers inquires about public HOTEL events. Provides a paging service for hotel guests and employees. Process guest wake-up calls.
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