• Uploading of documents: If you have any problem in uploading your documents, please use our “image editing tool” linked to your ‘documents upload page’ or use the following link: (http://www.vfstechtool.com/imageediting). Alternatively feel free to send us the documents on email so that we may upload the same on your behalf at dvpccustomersupport@dubaivisa.net
• Payment Related: Please ensure only a Visa or MasterCard Debit/Credit card is used for payment. Please note that if your Debit/Credit card is not 3D secure (Protected by an internet password) the transaction will not go through.
• Track Your application: To track the current status of your application, please click on the link in the very first email sent by us or alternatively use “manage existing booking” feature on www.emirates.com & track / resume your visa application under “Track or Resume” box displayed on the very first VFS page.