Dear Valued Guest,
In behalf of the Green House Bkk Management, I would like to apologize for the experience that you had with our staff. If I were in your position, i would definitely feel the same way. Customer service is one our priorities in Green House. It's so disappointing that despite of constant customer service training, this incident still happened. We would like to address this to the right person that you had this kind of experience. We will conduct investigation about this to give the right sanction to that person. We are asking for your full cooperation regarding this matter. We please request you to send us some information about the incident like the date and time it happened, or maybe describe the person. Please send this information to our email at greenhousereception@gmail.com. We appreciate that you send us this review. We assure you that this incident will not happen again. Again, our apology.
Kind regards,