Thieves as Well as Money Hungry
By jack0neal - 10/20/2010
50 EIGHTH ST, SAN FRANCISCO, CALIFORNIA -- Me and my aunt and a friend of the family went a little trip to San Fransisco. My aunt booked us in at the Holiday Day Inn three days. The three of us spent there and I'm the only one who didn't enjoy my stay there. The cleaning staff if that's what you call wiping down surfaces with a watered down rag, were rude and invasive, impatient people. To make matters worse the day me and my party left the heartbreak hotel I found out my camera was missing. At the airport I called two times right before I left the city. No answer from the cleaning manager.
I called one more time right after I got off the plane. No answer. Leaving messages was no help. When I arrived home I told my mom of the runaround I was getting from the front desk and the cleaning manager. She then got the number from me and had to get a little bit more less than professional to finally get the manager on the phone herself. It seems that their office does not close until 5:00 pm. I got of the plane a little after 2:30 why he couldn't get back to me after my 4 phone calls is beyond me.
Telling him what I had misplaced there the manager assured me that their staff was highly trained to give it to the manager if they found anything seeing. How I know I misplaced my camera on the bed? It would be pretty hard to miss it unless the cleaning ladies are totally incompetent. None the wiser he said they did not find anything and to them that was that. I have sent several complaints to the company itself and it seems that everyone in that hotel franchise are looking for easy merchandise