* IF A BOOKING INCLUDES VIRTUAL CREDIT CARD DETAILS you don’t have to send us an invoice. Simply charge the card within the date range specified in the same way you would process any other manual credit card for payment.
* IF A BOOKING DOES NOT INCLUDE VIRTUAL CREDIT CARD DETAILS you will need to follow our standard invoicing procedures to receive payment. This will be the case for all bookings made prior to 9am AEST (13 Aug 2013).
Because we offer a six month booking window, you may already have bookings in your system for stays up to January 2014 that you will need to invoice us for in the relevant payment month. In an effort to make it easier for you we have added the VCC details to applicable bookings on your guest list. If you need to invoice us for a booking you will see N/A in place of the VCC details.
Payment for your December bookings is fast approaching. Here is some important information to assist us with getting payment to you by the due date.
• Our simple template allows us to enter your accounts faster and with more accuracy, so this is our preferred method
• If you’d still prefer to use your own format please ensure you include our confirmation number against each booking
• Email is the best way for us to receive your accounts – it also means we can send you an acknowledgment so you know we’ve received it
• We need to have your accounts before 1700 (AEST) on the 14th of January to be paid in this remittance. Any accounts received after this time will not be paid in this remittance.
Commission rate reminder: An 11% margin applies to bookings made on or before 1 January 2014* (Australian Eastern Daylight Time). A 12% margin applies to bookings made on 2 January 2014* (Australian Eastern Daylight Time) onwards.