Thanks for contacting AirAsia BIG. We will get in touch with you shortly.
COPY OF YOUR QUERY/FEEDBACK:-
----------
Timestamp :: 6/17/2015 18:17:36
Customer Name :: waraporn
BIG Email ID :: boonyok2519@windowslive.com
BIG Shot ID :: 1670085503
I want to: :: [D] Request for BIG Points Claim / Dispute
Is your flight departure date or hotel/car check-out date after the date you registered for AirAsia BIG Loyalty Programme? :: Yes
Is your flight departure date or hotel/car check-out date has passed at least 5 days from today? ::
Is your flight departure date or hotel/car check-out date is more than 30 days from today? :: No
Type of Claim / Dispute :: [CM] BIG Points Claim/Dispute for Merchant
Date of Transaction :: 7/1/2015
Departure Date / Check-In Date :: 7/1/2015
Date of Travel / Check-out Date :: 7/10/2015
Merchant/BIG Partner Name :: SCB
Merchant/Transaction Location ::
AirAsia Booking No. (PNR#) :: H9WUSF
Receipt/Ref No.(for BIG Partner/Merchant) ::
Check Out Location ::
Check In Location ::
Total Number of Car Rental Days ::
Rental Start Date ::
Rental End Date ::
Receipt/Ref./Rental Agreement/Booking No. ::
Currency of Transaction :: Thai baht (THB)
Transaction Amount :: 2113
Once you have submitted your request, we will process it within 7 working days and you may login to your BIG Portal to check for the latest updates after 7 working days. :: Please investigate this transaction. I understand that I should include booking number if it is an Air Asia flight BIG Points claim/dispute., I understand that any transaction over 30 days' term or any other period as stipulated by the Merchant/BIG Partner will not be entertained, and the claim/dispute will be rejected.
Once you have submitted your request, your BIG account will be closed within 7 working days. ::
Donor account BIG Shot ID ::
Donor account BIG Shot Email ID ::
Recipient account BIG Shot ID ::
Recipient account BIG Shot Email ID ::
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You may login to your BIG Portal to check for the latest updates after 7 working days. If you find that your request has not been processed, please reply with the same email subject to AskBIG.Ops@airasiabig.com
Thank You,
AirAsia BIG Loyalty Programme
Note: This is an auto generated email. No signature is required.
Disclaimer Note.
This e-mail and any files transmitted with it is confidential and intended solely for the use of the individual or entity to whom it is addressed.If you are not the intended recipient, or the person responsible for delivering the e-mail, be advised that you have received this e-mail and any files transmitted with it in error and that any use, dissemination, forwarding, printing or copying of this e-mail and any files transmitted with it is strictly prohibited. If you have received this e-mail and any files transmitted with it in error, please advise the sender immediately by reply e-mail and delete this message.
Thank you for your co-operation.
© 2015 Microsoft ข้อกำหนด ความเป็นส่วนตัวและคุกกี้ นักพัฒนา ไทย
Thanks for contacting AirAsia BIG. We will get in touch with you shortly. COPY OF YOUR QUERY/FEEDBACK:-----------Timestamp :: 6/17/2015 18:17:36Customer Name :: warapornBIG Email ID :: boonyok2519@windowslive.comBIG Shot ID :: 1670085503I want to: :: [D] Request for BIG Points Claim / DisputeIs your flight departure date or hotel/car check-out date after the date you registered for AirAsia BIG Loyalty Programme? :: YesIs your flight departure date or hotel/car check-out date has passed at least 5 days from today? :: Is your flight departure date or hotel/car check-out date is more than 30 days from today? :: NoType of Claim / Dispute :: [CM] BIG Points Claim/Dispute for MerchantDate of Transaction :: 7/1/2015Departure Date / Check-In Date :: 7/1/2015Date of Travel / Check-out Date :: 7/10/2015Merchant/BIG Partner Name :: SCBMerchant/Transaction Location :: AirAsia Booking No. (PNR#) :: H9WUSFReceipt/Ref No.(for BIG Partner/Merchant) :: Check Out Location :: Check In Location :: Total Number of Car Rental Days :: Rental Start Date :: Rental End Date :: Receipt/Ref./Rental Agreement/Booking No. :: Currency of Transaction :: Thai baht (THB)Transaction Amount :: 2113Once you have submitted your request, we will process it within 7 working days and you may login to your BIG Portal to check for the latest updates after 7 working days. :: Please investigate this transaction. I understand that I should include booking number if it is an Air Asia flight BIG Points claim/dispute., I understand that any transaction over 30 days' term or any other period as stipulated by the Merchant/BIG Partner will not be entertained, and the claim/dispute will be rejected.Once you have submitted your request, your BIG account will be closed within 7 working days. :: Donor account BIG Shot ID :: Donor account BIG Shot Email ID :: Recipient account BIG Shot ID :: Recipient account BIG Shot Email ID :: ----------You may login to your BIG Portal to check for the latest updates after 7 working days. If you find that your request has not been processed, please reply with the same email subject to AskBIG.Ops@airasiabig.comThank You,AirAsia BIG Loyalty ProgrammeNote: This is an auto generated email. No signature is required.Disclaimer Note.This e-mail and any files transmitted with it is confidential and intended solely for the use of the individual or entity to whom it is addressed.If you are not the intended recipient, or the person responsible for delivering the e-mail, be advised that you have received this e-mail and any files transmitted with it in error and that any use, dissemination, forwarding, printing or copying of this e-mail and any files transmitted with it is strictly prohibited. If you have received this e-mail and any files transmitted with it in error, please advise the sender immediately by reply e-mail and delete this message.Thank you for your co-operation.© 2015 Microsoft ข้อกำหนด ความเป็นส่วนตัวและคุกกี้ นักพัฒนา ไทย
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