Dear Benz,
Thank you for your email.
The access code has been registered with a slightly different email address mudang8yang@gamil.com ('@gamil' not @gmail').
Supansa has a second account with email address mudang8yang@gmail.com. This account is empty.
Please could you send me permission to cancel her empty account?
I can then amend the email address on her existing account.
I look forward to hearing from you.
Kind regards,