Pre-approved TA’s are given an access to the new E-Voucher system after securing their credit agreement and their letter of bank guarantee.
The e-voucher will always have the SynXis reservation number listed in order for the hotel to refer the payment to a pre-confirmed reservation in their system.
Issued vouchers will have four electronic copies sent to, the Guest, the Travel Agent, the Hotel and the CRO copies.
The Guest will have with him their guest copy as a proof of payment and booking once they reach the hotel. The hotel will also have the Hotel copy and the SynXis confirmation to ensure that they both have the same booking details.
The hotel accounts department will forward the attached outstanding statement by e mail to MH&R accountant in Dubai area office (Kailash.soun@moevenpick.com). The statement needs to be sent along with their invoice and the copy of the e-voucher copies by email once in a month after the guest checks out. The invoices will be settled within 30 days for from the date of receipt.