First of all, I apologize for any inconvenience occur during my maternity leave ka. However, I will be back to work again on march ka. From your email, our team will do as we committed ka. However, one thing that I believe it's an issue at the moment is the required columns of big c template coz we didn't see it before so we didn't aware of it ka. However, don't get me wrong na ka, I didn't say that we will deny to alleviate big c job ka. We are attempting to fulfill client's need and ensure big c's satisfaction toward our services. However, we will do our best within the current resources that we agree on ka. Anyway, let me talk to k.hieng and sort out what we will help solving the issue ka.