Send a return label
1The buyer started a return on Dec 28
2The returned item is delivered
3Refund the buyer
Buy a return shipping label from a shipping carrier, then upload it to share it with the buyer. Make sure the label includes tracking, so you're protected in case the package gets lost.
You can also confirm you already sent a shipping label, or if you can't provide a label.
Based on the return rule that is set for your account, the return has been automatically approved and we've asked the buyer to send the item back. To view or edit your return rules go here.
Upload your own label
Upload your own label *
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Select the shipping carrier:
—Select—
Add the tracking number:
Confirm you already sent a label
Confirm you can't send a label
Continue
Issue refund