Situation 3
Operator : Good morning. Rainbow Hotel. May I help you?
Caller : Hello. Could I speak to Miss Sarah, Room 202?
Operator : Hold the line, please.
Operator : I’m sorry, but the line is engaged. Would you like to hold on?
Caller : No, I don’t think so. Perhaps you could tell her to call me.
I’m her sister and I’m at 541-5507.
Operator : 5-4-1-5-5-0-7. I’ll give her the message as soon as possible.