Hi apishop2013,
Here's what just happened:
We're sorry to hear that you haven't received "Portable Professional Q-666C Carbon Fiber Tripod &Ball Head for DSLR Camera". You've opened a request, and we've notified the seller that you've requested a refund for the item.
Here's what you need to do next:
Please allow a few days for the seller to respond to your request in the eBay Resolution Center.
If the seller doesn't respond or if you aren't satisfied with the seller's response to your request by Nov 12, 2014, please let us know. On that date, you can escalate your request to eBay Customer Support. A customer support agent will then review your request and get back to you with a decision within 48 hours.
What you should know:
If we don't hear from you by Dec 05, 2014, we'll assume that things have been resolved, and your request will be closed. Note that once a request is closed, you won't be eligible for a refund through eBay Buyer Protection for the item.