Dear Mr. Andrew Koay,
Thank you for your email and we have check for the confirmation of this booking that cutoff date by 09 January 2014 and using our best flexible rate.
Thus, acknowledged to cancel for this booking without cancellation fee. However for the full payment of this booking will using for the floating deposit your next booking.
Please kindly inform to Khun Benjawan for this case that full payment will using for the floating deposit.
Looking forward to hearing from you soon