Authorities are being flooded with complaints about taxi drivers,with refusing to take passengers topping the list of grievances.
About 15000 complaints were made over the 1580 hotline during the past six months.the most common complaint,with 5,315 people phoning the hotline, was taxi drivers refusing to take them to their destinatjons, Land transport Department chief Asdsathai Rattanadilok Na Phuket said on july 25
other complaints included being rude to passengers, driving carelessly, not driving passengers to the correct destinations and not using their meters