Another concept that is closely related
to personality characteristics is emotional
intelligence. Emotional intelligence “consists
of the ability to: perceive one’s own
and others’ emotions and accurately to
express one’s own emotions; facilitate
thought and problem solving through the
use of emotion; understand the causes of
emotion and relationships between emotional
experiences; and manage one’s own
and others’ emotions” (Salovey, Mayer, and
Caruso 2002, as quoted in Kernbach and
Schutte 2005, 438).