While researchers have sought to enhance organizational performance by providing guidelines for appropriate KM strategies, how different KM strategies affect organizational performance is not well understood.
Even though several empirical studies have examined the relationship between KM strategies and organizational performance, the results to date have been mixed.
Some researchers insist that KM strategies are better followed in isolation.
Companies should mainly focus on a single strategy [4] and [8].
Other studies argue that organizations should pursue an integrated approach to KM which calls for the combining of KM strategies appropriately.
Complementarities among such strategies are considered crucial from the perspective of their influence on organizational performance [6] and [9].