of the instrument by the experts who were introduced by the research advisor. Content analysis was
used to analyze the data from the fi rst round. The second and the third rounds were analyzed by
calculating a percentage level of being important or very important for each questionnaire item.
Descriptive Statistics were used for analysis of the Median and Interquartile Range. The research
process is shown in Figure 1.
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Figure 1. The research process
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Figure 1 shows the three rounds of data collection. In the fi rst round, the open-ended
questionnaires were sent to the 19 experts, so that they could express their opinions freely. Then, the
data was analyzed in respect of the types of items and the items themselves, in order to construct a
fi ve-point rating scale questionnaire.
In the second round, the rating scale questionnaires were returned to the experts who rated the
necessity levels of ICT workforce characters. From the data collected in the second round, the
fi ve-level rating scale questionnaires were sent to each expert to answer every item according to the
levels of necessity of each character. The collected data were analyzed by analyzing the median (M)
and interquartile range (IQR) of each character in order to make the third round questionnaires.
In the third round, the data collected in the second round were calculated for medians and
interquartile range of each item. The medians and interquartile range of each item were presented, as
well as the former answers of the experts in the second round, so the experts knew the similarities and
the differences between their answers and other experts’ responses. The purpose of this technique was
for the experts to consider the information provided to them, to make a decision, assure themselves,
and to change their own answers, if necessary. If the experts were sure of their answers, but their