25, 06:35
Hi Watcharaporn,
Thank you for reaching out to us regarding this issue. I checked your trip details and due to a GPS/network interference, the system wrongfully charged an excess toll fee. I went ahead and refunded the excess toll fee, you should see the refund on your statement in a few business days.
Should you have any further concerns, please do not hesitate to contact us. We're here to help!
Emman
help.uber.com
Uber Support (Uber)
Jun 25, 06:28
My driver took a poor route:
If you have concerns about the route your driver took, let us know the details and we’ll be happy to review the fare.
Fares for trips are charged by both distance and time. Keep in mind that if events outside of your driver’s control (such as traffic or construction) impact your fare, we may not be able to provide an adjustment.
Trip Details: On this trip I have to pay for the express way just one time 50 bath but got double , please check it for me
25, 06:35Hi Watcharaporn,Thank you for reaching out to us regarding this issue. I checked your trip details and due to a GPS/network interference, the system wrongfully charged an excess toll fee. I went ahead and refunded the excess toll fee, you should see the refund on your statement in a few business days.Should you have any further concerns, please do not hesitate to contact us. We're here to help!Emmanhelp.uber.comUber Support (Uber)Jun 25, 06:28My driver took a poor route:If you have concerns about the route your driver took, let us know the details and we’ll be happy to review the fare.Fares for trips are charged by both distance and time. Keep in mind that if events outside of your driver’s control (such as traffic or construction) impact your fare, we may not be able to provide an adjustment.Trip Details: On this trip I have to pay for the express way just one time 50 bath but got double , please check it for me
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