Contact with suppliers and return calls
Contact with Hotel or Resort to clarify orders or requests
from suppliers may be made by telephone, suppliers may
have to confirm orders or to change an order due the
unavailability of a product. Suppliers may also contact a
venue with information on new products or a range of items,
and details of price and package size.
The Hotel or Resort may need to return calls to a variety of people due to an inability to
take the call at an earlier time or people who have left a message either on voicemail or
written form. Alternatively a call may be returned in reply to a message from guest or staff
that was transferred by another department.