I specifically asked if you can load at exxon.
The process so far is done by the agent. Not us.
We pay for a service but it seems like we have to do it by our selves.
I have been moving iso tanks via this method for the last 5 years.
We engage a provider like your self. We tell them the dates we need the load. WE pay a fee and everything is done.
Why do I need to teach you how to do your job!?
Sorry for being rude but we have other things to do and you as a solutions provider seem to be pushing responsibility to every one but your self.
You need to get your act together.