Work orders are created directly using Work Order Maintenance (16.1). For convenience, you can also create them in Master Schedule Order Maintenance (22.13). The two programs are identical.
Work orders are also created as the result of executing other functions.
• Running MRP generates planned orders. Once approved in Planned Work Order Approval (23.10), these orders can be managed in the Work Orders module.
• Releasing a sales order or service return material authorization (RMA) for a configured item to a work order in Sales Order Release to Work Order (8.13).
• Releasing an RMA receipt line to a work order with RMA Release to Work Order (11.7.1.5).
• Releasing a parent work order for an item with a routable component creates a related work order for the component.
Some work orders are created and managed in other modules. These cannot be updated in Work Order Maintenance.
• Work orders created by entering repetitive schedules are managed in the repetitive module.
• Work orders created to handle customer service activities are managed with Call Activity Recording (11.1.1.13) in the Service/Support Management module. Customer services work orders are included on standard work order reports. See QAD Service/Support Management User Guide for details.