You receive a notification card for your mail item which has not been successfully delivered and you would like to either:
Collect the mail item at other office; OR
Request us to re-deliver the mail item to you (applicable to Speedpost items only)
You can simply input the Item Number and Reference Number as shown on the notification card and your collection / re-delivery preference in the form below to make an online request.
Please note that the above arrangements are not applicable to insured mail items.