I have the training I need to do my job well
The people I work with work together to get the job done
I feel appropriately involved in decisions that affect my work
My executive/leadership team is committed to providing high quality products, services and care to our customers/residents
The people I work with deal with customer/resident problems quickly
We regularly use feedback from our customers/residents to better understand and help them
In my team, we set clear performance standards for the quality of the products, services and care that we provide