The ISO 9004 standard provides guidelines, in contrast to the ISO 9001 standard, which specifies requirements. The ISO 9004 standard is designed for use by an organization that seeks to move beyond the requirements of ISO 9001 , to improve the performance of the organization, and to satisfy its customers and its other interested parties. The ISO 9004 standard covers both the effectiveness and efficiency of an organization quality management systems. By contrast, the ISO 9000 standard covers the effectiveness of an organization’s quality management systems . The contrast of the ISO 9004 standard are covered in Section 3.14