Information retrieval
Once the repository of information is created and populated, the next
step will be to provide various means for users to have access to the information
needed. This involves designing and providing information retrieval pathways.
These pathways should be designed with the user community in mind and
made as user-friendly as possible. Since users have different levels of technical
expertise and have different purposes for accessing information, multiple
access methods will have to be provided. Each access method should be
designed to meet a specific user level. In this manner both casual and intensive
users will be provided access to the same body of information.