Avoid circumstances that trigger unwanted emotions. If you know that you're most likely to get angry when you’re in a hurry (and you become angry when others force you to wait), then don’t leave things for the last minute. Get out of the house or office 10 minutes before you need to, and you won’t be bothered so much by pedestrians, cars, or slow elevators. Similarly, if there’s an acquaintance you find completely annoying, then figure out a way to keep from bumping into that person