Data Collection
Surveys were administered at the union
hall by university researchers during March
and April 2002. This meeting room had separate
entrances out of sight of union offices,
and only university researchers, participants,
and survey administrators were allowed to
enter to ensure anonymity.
The survey administrators were local college
students and room cleaners from nonparticipating
hotels who had received a half
day of training from the university researchers.
Most administrators spoke Spanish,
Serbo-Croatian, or 1 or more Asian languages,
and they served as translators and
read the questions to illiterate participants.
Completion of the survey took 1 to 2 hours;
completed surveys were collected by university
researchers.