According to the hotel law, why the hotel must provide “SAFETY” as
its main responsibility to the guests?
The hotel law is important for hotel industry, it will protect for proprietor, guest and party. Law protects the right. The proprietor is hotel that accommodates guest against remuneration, the law will protect corruption in hotel, keep safe for money income, and protect for the guest right. In making hotel has reliability and prevent events that cause damage to hotel. The hotel has security measures for guests that using the service, it is very important to the hotel business at present. It will help prevent damage to life and property of the guest and the hotel could be caused by various factors as well. Because of most guests will focus on hotels like a second home. So the hotel must focus on security very seriously, in order to make the guest feel confident in the safety of hotels. And the hotel industry will driven by guests, if we don’t have guest for consume our service, the hotel cannot stay long. So, we should win the trust of the guests by taking care of them as well, make them feel good and safe all times, when they come to our hotel. The hotel is like a second home to guests. We should make them feel at home. The safety is one of the most that the hotel should be aware.
For security, the hotels have to take care of the security of guests and the security of staffs from unexpected events that it is very important. The hotels have to take care of the safety of life and assets of the guest. In particular, the assets of the guests have to take good care, in order to avoid the event that staffs steal property of the guests. The hotel has the most standards in nowadays, will have to install fire detectors and fire alarm in the hotel, they will installed on various key points. While some hotels use the modern technology and the installation of fire detection equipment placed in a guest room in all guest rooms. And all areas of the hotel with a water sprinkler system will work automatically. And they will have the reception and observing fire 24 hours a day, to be able to respond to a fire that may occur at any time. The CCTV systems, it is important to maintain the security in general, the security within the hotel, installation of the CCTV system in the hotel. In addition, to prevent crime that may occur with clients that stayed inside the hotel, can also be stored to be used later if that was the situation at the wrong hotel. Usually, the hotel is equipped with a CCTV system to cover areas where publicly accessible. In addition, the safety also has important for the own hotel and staff for protect and manage anything to be right. So, the hotel industry will have the hotel law that take care about prevention from arrival, rights of the proprietor, obligations of the proprietor, prolongation of the accommodation, termination of the accommodation agreement-Early cancellation, sickness or death of the guest, etc. However, the most important to focus about safety will be the guests that it has hotel’s responsibility. The guests be trust to stay at your hotel, and you have to take care of good for the guests.
The hotel has security measures for guests, such as the door use key card system, security guard, closed circuit camera or the CCTV cameras, fire alarms, emergency lighting, a practical guide for emergency, the private safety box in the room guests, key card for elevator guests, the firefighters team, evacuation route, firefighting equipment, etc. Each measures has provide for the safety of guests. The key card for elevator guests is key-card systems installed inside the elevators of guests use up to the guest room that can be associated with the PMS system of the hotel to protect third parties up to a guest's room without permission. The key card system is the door guest room system is equipped with a slot for the touch device or a card with a magnetic strip or a memory card for storing data within the card to a personal code of each guest use to open the doors of their rooms, this system can be linked directly to the PMS system of hotels. Everything that can protect guests, the hotel should be aware for safety of their guest when the guests stay at their hotel. Because of it is responsibility of hotel that have to take care the guest when they come to your hotel. In addition, the hotel will keep their quality in order to be the best of hotel that customer will use their service. And nowadays the hotel industry has many place, they will have many competition. Every hotel will upgrade themselves to be the best hotel that customer satisfy for use their service. In addition to style and comfort of the hotel, security must be one. Even if their design of hotel will be excellent but if their lack of safety, it will lose credibility. the customer will not go to use their service. So, the safety of hotels will important, for the gust and the staff. The hotel will be aware this so much.