Two hundred and seventy-five questionnaires were distributed to employees at the four
companies by the researcher (275 represented 37.41% of the total workforce of the 4 firms).
At AP, 100 employees were involved (20% of the workforce); BC 50 (62.50%); CPC 90 (75%),
and XD 35 (100%). A total of 178 questionnaires (64.73%) were returned [(AP 89 (89%); BC
37 (74%); CPC 25 (27.78%); and XD 27 (77.14%)].