CHAPTER 6
Implementation of Knowledge Management
Knowledge management is based on the fundamental concept that
one of the most valuable assets of an organization is the experience and
expertise that reside in the heads of its officers, managers and employees. In
order to derive the maximum benefit from this intellectual capital, ways and
means must be devised to manage this knowledge, capture it and share it with
others, particularly the coworkers. If executed and implemented in a proper
manner, knowledge management is expected to create a more collaborative
environment, cut down on duplication of effort and encourage knowledge
sharing. In the process, there will be considerable savings in terms of time and
money.