Customizing a Software Package
If the standard version of a software product does not satisfy a company’s requirements,
the firm can consider adapting the package to meet its needs. Three ways to customize a
software package are:
1. You can purchase a basic package that vendors will customize to suit your
needs. Many vendors offer basic packages in a standard version with add-on
components that are configured individually. A vendor offers options when
the standard application
will not satisfy all
customers. A human
resources information system is a typical example,
because each company
handles employee compensation and benefits differently. If you need assistance
in making a determination,
firms such as Ideas
International offer services
to help you select and configure a system, as shown
in Figure 7-12.