I got known this situation from HJS.
I know there are 2 issues on BTH according to what HJS told me.
Firstly, for the mail account creation.
As we had IMS session already, BTH already can register mail account via IMS.
You don’t need to register AD nor Mail account via csv.
I guess you have something un-clear point, please feel free to ask me or BSA Patsy san about the point.
Secondly, for Company name, please tell me how you want to change the name.
I will change it as a temporary task.
Actually, IMS has the function which can control the organization master and information by each company selves.
But now the function is not activated. It takes time to activate it.
For this function, let me discuss with you about when and how to start.