Relationships
• Professionalism, including showing respect for others.
• An emphasis on building effective workplace relationships.
• High levels of client focus.
• Employees exercising regulatory power understand the basis of that power and act in accordance with the regulatory framework.
• Ethical and effective relationships with stakeholders (measured through stakeholder consultation
and surveys).
• Consultants appreciate business requirements and understand the impact of what they deliver and its timeliness.
• Favourable public perceptions of integrity.
• An internal culture of respect.
• High levels of staff morale and job satisfaction (measured through staff consultation and surveys).