Sector: Reception
Place: Chiang Mai, Thailand
Start date: 2016-01-04
End date: 2016-06-30
The key responsibilities for this position are:
· To anticipate guest needs and handle guest inquiries to the full satisfaction of the guest.
· Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of areas.
· To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
· To have a complete knowledge of the hotel products, including room and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
· Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
· To be responsible for maintaining safety and sanitation standards at all times.
· Understand financial statements such as Outlet & Departmental P&L.
· To promote and up sell all hotel event/ activities.
· To attend hotel events, daily shift briefings and training to improve professional skills.
Payments: PAID
Monthly salary: 300 USD
Accommodation included: Yes
Meals included: Yes
Working days per week: 6
Employment opportunities after internships: Yes