Another key step in team-building strategies is motivating team members to take specific action steps that will sustain the process. Neither individual nor group behaviors are easily changed. Establishing a commitment to take concrete steps to improve individual and team functioning is crucial to this process. As described in our discussion of cohesiveness, having team members define their values and clarify their roles is important; when sources of misunderstanding, miscommunication, and interpersonal conflict are uncovered early, they can be the focus of corrective plans.