Matching managerial responses to the problems and opportunities created by individual and environmental differences is the focus of __________.
A. Contingency thinking.
B. Systems analysis.
C. Human resources thinking.
D. Quantitative management.
E. Hierarchical analysis.
A key conclusion from the Hawthorne relay assembly test room studies was that __________.
A. Workers perform well when they share pleasant social relations with one another and when supervision is participatory.
B. Workers are basically rational.
C. Workers are more productive when their work areas are well lighted.
D. Workers cannot be productive at various levels of illumination.
E. Workers are more productive when their pay scale is increased to match their effort.