Hotel receptionists are responsible for helping guests to make reservations, welcoming people to the hotel, answering questions and meeting the needs of guests during their stay. Receptionists are expected to be friendly, professional, responsive and able to multi-task. With the U.S. Bureau of Labor Statistics estimating that the field will grow by 14 percent before 2018, there are plenty of opportunities for receptionists interested in working for hotels. Become a hotel receptionist by gaining office and hospitality experience, and showing potential employers that you can provide excellent customer service.