Despite Legendre's success (earning two Michelin
stars), a colleague added that "bringing in such an
executive chef was problematic. The challenge is
that with this chef you have someone with extraordinary
talent, but who must still adjust to the way
service is delivered at Four Seasons." Coexistence
was not always easy. Legendre described a situation
illustrating miscommunication and cultural differences
that required tremendous patience on the part
of the restaurant, guests, and management: