aged their franchises and how their approach might help Schwab's interaction with its branch offices. In contrast, standing plans are ongoing plans that provide guidance for activities vide repeatedly performed in the organization. Standing plans are created in response to pro- the decisions that managers make and include the policies, rules, and procedures that grammed we in the previous chapter on managerial decision maki An example stand- defined ing plan would be the sexual harassment policy developed by the University of Missouri. It hat provides guidance to university administrators, faculty, and staff as they perform their work activities.