Thanks for choosing Apple.
Hi Sasiwimon,
I wanted to follow up with you regarding our previous correspondence. Have you been able to get the information that I requested in my last email?
I’ve copied my previous email below for your reference.
Thanks,
Gia
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww
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Hi Sasiwimon,
Thanks for contacting us.
I see you are prompt to spend remaining balance on your account upon changing your iTunes Store country. I can certainly understand how eager you must be to get this straightened out. Please rest assured that I will be happy to help you get to the bottom of this.
I looked for your account but I wasn’t able to locate it base from the information you have provided. In order to help you, please provide your Apple ID.
I look forward to receiving your reply, Sasiwimon, so that I can resolve this matter for you. If you have any other questions, feel free to include them in your reply. Thank you for choosing the iTunes Store. Take care, and have a great day!
Thanks,
Gia
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww