1. Shipping Your Items
Sellers are responsible for shipping their sold items to buyers. By selling on Etsy, you agree to:
Provide an accurate “ships from” address.
Specify your shipping costs and processing time in your listings.
Ship items promptly after they are sold. Items must be shipped no later than within 30 days of purchase unless otherwise specified in your processing time or agreed upon with the buyer through Conversations.
Comply with all local and international shipping and customs regulations. For more information on international shipping using USPS, please see this Help article. For more information on international shipping using Canada Post, please see this Help article. If you are shipping to buyers in the European Union, please see this Help article on the EU Directive on Consumer Rights.
Ship to the address listed on the Etsy receipt (or verified by the US Postal Service for US addresses) or sent to you by the buyer through an Etsy Conversation.
Mark the order as shipped when you ship it, or use an Etsy Shipping Label, which automatically marks your order as shipped. You may only mark an order as shipped when you actually ship an order to a buyer. Your buyer will receive an Etsy Shipping Notification when your order is marked as shipped.
Charge an accurate and appropriate amount for shipping. If you’re a seller in the US and would like to have shipping costs automatically calculated for you, you may use calculated shipping.