Perform collaborative customer relation tasks by directly interacting with domestic sales office and/or domestic customers via telephone, e
• mail and other communication channels to obtain demands and fulfill their enquiries and requirements. 2. Manage customer contact history and database which is retrievable for MTC staff when required. 3. Manage demands and provide required information for facilitating other supplies and ensuring accurate and on time delivery. 3. Support and coordinate with front office business processes, including sales and marketing. 4. Coordinate with other relevant functions regarding the demand and supply management. 5. Act and encourage safety, environment, quality and disciplinary awareness and compliance as well as any required by the company procedures or work regulation. 6. Other tasks assigned by superior. 7. Perform / support all assigned cross functional works.